Leading Critical Change

You would never buy a company or a house without very detailed validation of what you are buying and whether it fits your needs. So why are many IT solutions and services contracts signed before detailed requirements and validation work is completed? Solutions providers will tell you that this is because this is ‘how things [...]

Never buy a system or application you have not seen in action in a real business like your own. Being first means you are paying development costs; and also that the costs and risks of implementation are unknown. Well chosen references not only answer ‘fit for purpose?’ questions but provide insights into implementation risks, ongoing [...]

Widespread business change is enormously costly and risky. Commitment of any function to change is entirely driven by self interest. The return on investment and effort has to be obvious and far and away above the cost. For cross functional change the benefits sought need to be at or very near the top of the [...]